the overall quality is excellent and as advertised. The texture and painting of the head is excellent. the movable jaw is phenomenal and the ROS still blows my mind. The service was excellent as any queries I had was answered quickly and the staff were very helpful and thoughtful during the entire production process. I think that choosing a hair colour was difficult as the colour listed in the options didn't match up with my expectations and I was glad I contacted the staff to ensure my desired hair colour was implanted. Delivery was wayyyy faster than I had anticipated. From the product being complete and dispatched it arrived within a week, where I thought it may have taken 2-3 weeks.
The only issues are that the implanted hair is shedding a lot where the deep-throat heads were advertised as not shedding. It could be that they shed a lot less than soft silicone heads but the amount of shedding is alarming. I can gently tug on any section of hair and a clump will come out. This is only for the hair as the eyebrows and lower eyelashes appear to be fine.
One minor issue is that it was not clear that picking implanted hair and then choosing a wig style would translate to implanted hairstyle. The answer is that it does and it's unfortunate because if I knew this I may have chosen a different style. I think a quick review of the options on the site to be a bit clearer would be great.