Freight & Tax

The time to receive the doll after placing the order includes two time periods.
1) Production time: 3-25 days, different brands have different production times.
2) Transit time from the factory  to customer's door.
Below we list shipping times and tariffs for major regions

1.USA

Shipping to the United States is duty-free. We use UPS, FEDEX or DHL for delivery depending on the location.The delivery time is between 5~10 days depending on the lcoation. Meanwhile, we offer the expedited service, the delivery time takes 3~5 days. This service need to pay extra.

2.EU,AUSTRALIA,CANADA,UK

For most EU countries,Australia Canada and most area of UK, we offer two shipping methods. We use the first method of shipping by default. If you want to receive the package faster, please inform us to use the second method.
Please see the shipping method diagram below

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3.Mexico

We offer two shipping method to Mexico.
1) Free freight and free tax by sea.Delivery takeas around 50 days
2) Pay extra USD300 by Air. Delivery takes around 15 days

4.Area with free shipping and free taxes

For parcel sent to the following areas, MOON-DOLL is responsible for customs clearance and payment of import duties.

*Belarus
*Finland
*Hongkong
*Japan
*Kazakhstan
*Russia
*Singapore
*South Korea
*Taiwan
*Thailand
*Vietnam

5.Area with free shipping but not free taxes

Customers in the following areas need to assist UPS in customs clearance. Customs clearance is not complicated and they must pay the corresponding import duties at their own expense.

*Canary Island (Spain)
*Cantabria Island (Spain)
*Chile
*Cyprus (30% Taxes)
*Isle of Man(UK)
*Israel
*New Zealand
*Puerto Rico (so far the import taxes is free)
*Romania (36%~40% VAT)
*Scotland
*Switzerland

Note: We do not ship to Islamic countries such as Afghanistan, Pakistan, Jordan, Libya, Kosovo, Iraq, Myanmar, etc.
Meanwhile,due to the custom issue, we can not send to India, Brazil as well

For countries and regions not mentioned above, please consult our salesperson.